The YeYamo guide

YeYamo connects travellers, creators and local businesses around places, culture and experiences across Africa. The Features and Destinations pages introduce use cases and places; interactions such as saved places or contributions depend on the features available in your app.

Start with a destination and a goal: discover a cultural site, plan a nature outing or find a local experience. Then compare useful information before choosing.

1. Open the Destinations and Features pages from the main menu.
2. Check the Download section for the mobile access offered. If a store is not yet available, contact the team.
3. When an account is required in the app, use your own contact details and a unique password.
4. Read the privacy information and choose permissions that suit your use.

Use search, maps or filters where available to focus on an area and category. Compare place descriptions and practical details. A rating or photograph provides an impression; it does not replace checking visiting conditions.

Before leaving, confirm opening hours, accessibility, prices and entry requirements with the venue or organiser. For a nature trip, plan your route, check weather conditions and arrange any necessary guidance.

1. Choose a region or city and a category that suits your outing.
2. Read the place listing and identify its location and practical details.
3. Confirm information that may change with the listed contact.
4. Plan your route and keep useful information before leaving.

Where a favourites feature is available, it lets you keep a selection of places to plan an outing. Save listings you find interesting and return to them in the relevant account section.

If a saved place appears to be missing, check that you are using the same account and that your connection has allowed synchronisation. A deleted or unavailable place may no longer be accessible. Do not assume every listing is available offline: check before travelling.

A useful review describes a personal experience and provides concrete details: visit context, accessibility, hospitality or practical advice. Distinguish impressions from facts and avoid unverifiable accusations.

Only post text and media you have the right to share. Ask permission from recognisable people and do not disclose private contact details. Contributions may be reviewed through moderation.

1. Open the relevant place or experience in the app.
2. Use the contribution action if it is available for your account.
3. Write specific feedback and add relevant media.
4. Review your post to remove personal information and correct errors.

If an experience offers booking, check the date, number of participants, total price, provider and cancellation terms before confirming. Booking availability depends on the offer and partner.

If a payment is pending, check its status before trying again. Keep the booking or transaction reference for support. Never share a verification code or complete card number. Cancellation and refund options depend on the terms shown for the offer.

To present a place, activity or offer, contact the team describing your organisation, operating area and proposed service. Use a business contact address where you have one.

Prepare an accurate description, current contact details and images you have the rights to use. The team can explain verification and access arrangements for your profile. Supporting documents should only be sent through the channel specified for your application.

Keep your credentials confidential and sign out on shared devices. Location and notification permissions can be changed in your device settings. Disabling them may limit certain features.

To request a correction, access to your data or account deletion, write to hello@yeyamo.cm and explain your request. The privacy policy describes rights, possible verification and applicable limits on deletion.

Cannot sign in: check your network connection and account address. If an account recovery flow is offered, use it. Otherwise, contact support without sending your password.

Map or nearby places unavailable: check location permissions and your connection. Try searching by city when that option is offered.

Content missing or pending: check the account you are using and publication status. Content may require approval or be removed following a report.

Page or app stuck: refresh the page or restart the app. If the problem continues, note the time, affected page and displayed message to help support.

For a YeYamo integration, contact hello@yeyamo.cm with your organisation, use case, required data and expected volume. The team must confirm available access and provide specifications for your project.

This public documentation does not provide keys or a public API contract. Do not use administration credentials to connect a third-party service. An integration needs appropriate permissions and security instructions for its use.

Write to hello@yeyamo.cm with a clear subject, the relevant service, steps leading to the problem and the expected result. Include a booking reference or error message if it helps explain the situation.

You can also reach the team on +237 658 940 985 and +237 676 219 440. Before sharing a screenshot, hide personal information and sign-in secrets. For personal-data enquiries, include ‘Privacy’ in your message subject.